Need help?
Frequently Asked Questions
Shipping
You'll receive an email once your order has been shipped, containing your tracking id.
Orders are processed Monday-Friday, excluding the weekend and major holidays.
Sweden 1-2 business days
EU 2-5 business days
USA 4-6 business days
Rest of the world 4-8 business days
Once your order is shipped you will receive an email with your tracking information.
EU
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Germany, Estonia, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Denmark, Finland, Norway, Åland, Switzerland, Svalbard and Jan Mayen
NORTHERN AMERICA
USA and Canada
Rest Of The World
Anguilla, Australia, Brazil, India, Japan
The shipping cost will be calculated at the checkout.
Only if the order hasn’t been shipped out yet, we can change the adress for you.
Send us an email at Demontshop@gmail.com
RETURN & EXCHANGE
As soon as you receive your package you have 14 days to return the parcel. When returning a product everything needs to be in the condition it came in otherwise we cannot refund the amount.
Send an email to Return@demontshop.com for any further questions.
Yes, fill the return/exchange paper that comes in your parcel then attach the return label that comes with the package and drop off at the nearest post office.
A new product will be sent out ones we have received your parcel.
As soon as your item has arrived to our warehouse, it will take 2-4 business days to receive your funds back.
If you received a damaged product please contact us at Demontshop@gmail.com with your order information and a picture of the damaged product. So we can send out a new one.
FITMENT & SIZEING
Click on the "Size Chart" button on each item's page to view our conversion chart for exact measurements. For more information, do not hesitate to contact us at Demontshop@gmail.com
PAYMENTS
Our website ensures secure card transactions through top encryption, safeguarding your financial details from interception or misuse. Your safety is our priority.
We accept Klarna for hassle-free shopping. You can either pay now, pay later or slice it.
OTHER
To receive early access, sign up on our EA list.
Almost every product is limited and a one time release, sometimes it will be restocked.
Follow us on instagram, tiktok and sign up to our newsletter to always be informed on what's coming.